We recommend that our travelers purchase travel insurance to protect their investment. Travel Guard's "Protect Assist Gold" plan is their most comprehensive policy and provides a myriad of coverage including medical insurance, trip cancellation insurance and, if purchased within 2 weeks of making your initial deposit, it also covers cancellation due to pre-existing medical conditions. While this is not the only policy available, it is the most common policy purchased by our travelers. There is also an option called "Cancel for Any Reason" which will reimburse you for the non-reimbursable portion of your Program Fee.
Coverage for travel to Cuba can only be purchased using a direct mail or fax application. Travelers cannot purchase these policies over the phone or the internet since there are multiple pieces of documentation needed to issue a policy. Travel Guard also does not accept applications via email due to security reasons as they typically contain credit card information. The same plans and pricing are available to Cuba travelers as any other traveler going to any other destination.
For quotes on travel insurance for Cuba through Travel Guard, please call their Sanctioned Countries Hotline at 1-866-375-2546. You will be asked to leave a message. An agent from Travel Guard will be in contact with you within 24 hours to give you a quote on the insurance.
After you receive your quote, there are two items required in order to issue a policy to Cuba travelers:
1. Completed Cuba Travel Certification attached below. Please fill out the first page (Part 1) completely as well as the Travel Category Form (Part 2) that corresponds to your selected category of travel (Educational & People to People Activities). A separate Cuba Travel Certification must be filled out for every traveler regardless of age or household.
2. A completed physical application that MUST be signed by the customer. Travel agents or other parties cannot sign for them. This form is attached below.
Please send the 2 documents listed above together in one envelope to:
Travel Guard: Attn Administration
3300 Business Park Drive
Stevens Point, WI 54482
Or Fax to: