Important Contact Information

24 Hour Helpline: 888-230-1452
Non-Urgent Inquiries: +1-619-758-3030 (Monday-Friday 9 am - 6 pm PST)

DC Japan In-Country Team:

24 hour contact while in Asia: +86 186 1667 2575

Address in Japan

Please use the following address as your primary point of contact in Japan (ie- for STEP program, to leave behind with relatives, etc.):

Shiba Park Hotel 
1 Chome-5-10 Shibakoen 
Tokyo 105-0011
Japan

Here are the addresses of the primary hotels you will be staying at in Japan (note that these are subject to change based on time of year and availability):



Calling Japan from the USA: 

Dial: 011 (USA exit code) + 81 (Japan entry code) + phone number